Facilities Planning & Management
Excellence in facilities and services for our university community

AssetWorks: Biological Safety Cabinet (BSC) Program

On October 1, 2020 the Biological Safety Cabinet (BSC) Program administered by Environment, Health & Safety (EHS) will begin using AssetWorks to manage service requests and to bill for services.

Billing and Financial Changes

  • AssetWorks will charge directly to the funding string, instead of a cost center linked to a specific funding string.
  • Equipment serial numbers in AssetWorks link with the university asset number.
  • Customers must maintain a valid funding string on the asset prior to services being performed.
  • Customers will not have to specify the funding string (or cost center) when requesting service for existing equipment. AssetWorks handles this automatically.
  • Customers will no longer use the Financial Management Portal to maintain cost center funding or retrieve financial transactions. The portal will remain available for historical data only.
  • Financial statements will be available in AssetWorks via a WorkDesk report.
  • Funding updates for existing equipment will now be submitted using the Customer Funding Request/Update form.

Questions and Help

If you have questions or need assistance with using AssetWorks with biological safety cabinets, contact the BSC Team at bscservices@fpm.wisc.edu.

Accessing AssetWorks

To request access to AssetWorks (if you do not have it already), do the following:

  1. Navigate to AssetWorks ReADY.
  2. Log in with your NetID.
  3. Click AssetWorks User Account Request.
  4. Follow the step-by-step directions.
    1. If you do not have a scanned copy of the authorization form, select No. You will be prompted to view a short training video before downloading the form.
    2. If you do have a scanned copy of the completed authorization form, select Yes. You will be prompted to upload the file.

Requesting Service

There are three ways to request service from the BSC Program staff:

  • Use AssetWorks ReADY (NetID authentication required).
  • Send email to bscservices@fpm.wisc.edu. 
  • Call 608-262-1809.

Note: We encourage you to request service using AssetWorks ReADY whenever possible, as follows:

  1. Navigate to AssetWorks ReADY.
  2. Log in with your NetID.
  3. Click EHS Request.
  4. Provide the following information:
    1. Type of service
    2. PI
    3. Building name or number
    4. BSC location room number
    5. Serial number
    6. Asset tag
    7. Request service date
    8. Description of the issue
  5. Click Review to review your request.
  6. Click Submit to submit your request.
  • When you request service in ReADY, you will receive an email with a ReADY request reference number, which verifies that your request has been successfully submitted. 
  • You will receive a second email with the work order number when the work order has been created.

Following Up on Work Orders

There are three ways to follow up on existing work orders:

  • Use AssetWorks ReADY (NetID authentication required).
  • Send email to bscservices@fpm.wisc.edu. 
  • Call 608-262-1809.

Note: We encourage you to use ReADY to track the status of work orders whenever possible, as follows:

  1. Navigate to the AssetWorks WorkDesk.
  2. Log in with your NetID, if necessary.
  3. Select the 1007 – Cust Work Ord Detl report.
  4. Enter the work order number.
  5. Click OK.

Viewing Financial Reports

  1. Navigate to the AssetWorks WorkDesk.
  2. Log in with your NetID, if necessary.
  3. Select the 1020 – Cust Stmt by Date report.
  4. Enter your Division and the Billing Date
  5. Click OK.
  6. Export the report to Excel by clicking the Export icon in the report’s top bar.

About AssetWorks

AssetWorks is an Integrated Work Management System (IWMS) first implemented by Facilities Planning & Management in June 2019. This system is used by other FP&M departments, including the Physical Plant, to manage service requests, work orders, projects, and to bill for services.